Design of Manufacturing and Service Operations


In-depth study of the techniques to design operational systems and to evaluate them. Both manufacturing and service organisations are covered. This course contains a multidisciplinary project that combines various topics and competences from the IEOR master.


•  Facilities Design: flow analysis, clustering material flows, cell design, manual and computer-based layout techniques
•  In-plant logistics, line supply systems, parts picking
•  Warehouse Design: manual and technological solutions for storage, material handling, and order picking, layout methods
•  Design of service processes and facilities
•  Lean Thinking in manufacturing and services